Job Vacancies in a Laundry firm in Yaba, Lagos

Washist provides an affordable and convenient service that alleviates the chore of laundry. Currently operating at Yaba in Lagos.


We are recruiting to fill the position of:




Job Title: Customer Care Representative

Location: Lagos

Job Description

• You will manage the day to day stream of emails, phone calls, text messages, or anything that comes your way while troubleshooting and maintaining happiness across the board.
• We are looking someone who first and foremost love solving other people's problems. You must also have strong written and oral communication skills, a team first attitude and a desire to grow with the company.

Responsibilities
Your responsibilities will include:

• Respond to inbound calls, texts and emails from customers, vendors etc.
• Manage Washist's social media presence.
• Be a passionate Washist representative.
• Go above and beyond to ensure satisfaction and delight for customers.
• Work with team to improve product and customer experience.

Qualifications/Requirements

• Candidates with experience in a laundry and dry cleaning outfit will be strongly considered.
• Minimum OND/HND.
• 1+ year(s) of related experience is a plus.

Job Title: Operations Associate
Location: Lagos
Job Description

• We are looking for someone who first and foremost loves solving other peoples problems.
• You must also have strong coordination and people management skills, written and oral communication skills, a team first attitude and a desire to grow with the company.

Your responsibilities will include:

• Manage scheduling of pickup and drop off of laundry
• Manage the workers at the laundry facility
• Create and revise systems and procedures for operating practices, record keeping systems, control and personnel requirements
• Maintain safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources
• Assign detailed responsibilities and supervise team to ensure timely delivery of high quality results
• Ensure timely, high quality and cost effective laundry service is maintained always.
• Liaise with relevant departments in ensuring that all logistics, materials and other requirements are available
• Ensure smooth operation of all equipment
• Monitor service standards and ensure strict adherence to quality control standards.

Qualifications/Requirements

• Candidates with experience in a laundry and dry cleaning outfit will be strongly considered.
• Minimum OND/HND.
• 1+ year(s) of related experience is a plus.

Remuneration
Compensation will be attractive salary and an invaluable experience at an exciting and innovative new company.


How to Apply
Interested and qualified candidates should send their applications and CV's to: jobs@washist.com

Application Deadline 6th March, 2015